To make really great software, the people who wrote it have to use it. It's called eating your own dog food.
We eat our own dog food. We collaborate with our clients using tools we developed ourselves, and which are in use on dozens of our clients' sites.
Tickets
All requests for service or support should be filed on our tickets system. This ensures continuous support when people are away.
Accounts are issued to individuals upon request.
Client zone
In our client zone, clients can review their quotes and invoices, learn about their contracts and services, link to their site's administration area, get help, and stay in touch with us. Accounts are issued upon request.
Software configuration
Email server and remote FTP (actually SFTP) access instructions are available.